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Why have I not received payment for my invoice?
It typically takes between 60-75 days for payment to arrive in most cases.
We understand that there are multiple steps in the invoice/payment process, which may cause delays in payment arrival times.
Our accounting department works hard to secure payment within the payment terms set forth for the client/law firm.
Accounting sends out past-due statements as soon as an invoice becomes past due, and if the invoice remains unpaid, they will follow up with e-mails, phone calls, and subsequent past-due statements.
If you have any additional questions or concerns, please contact your dedicated engagement manager.
More About Frequently Asked Questions
- What should the format of my invoice be?
- How can I update my IMS profile with a new CV, case list, etc.?
- Why have I not received payment for my invoice?
- Why did I receive my payments out of order?
- Why did I receive a partial payment?
- Who should I contact if I have additional questions?
- Where do I send my invoice?
- What should I do if I am contacted directly by an attorney for a new case?
- What is the invoicing process?
- What is BILL?
- I was engaged weeks ago. Why haven’t I heard from anyone?
- Is there a monthly billing cap?
- Is my time spent with IMS considered billable?
- Can I disclose my rates?
- Are out-of-pocket expenses reimbursable?