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I was engaged weeks ago. Why haven’t I heard from anyone?
Cases are unpredictable and can take time before your expertise is needed.
If it has been a few weeks since you last heard from the attorney, let your dedicated engagement manager know, and we will do our best to check the status and contact you with an update.
More About Frequently Asked Questions
- What should the format of my invoice be?
- How can I update my IMS profile with a new CV, case list, etc.?
- Why have I not received payment for my invoice?
- Why did I receive my payments out of order?
- Why did I receive a partial payment?
- Who should I contact if I have additional questions?
- Where do I send my invoice?
- What should I do if I am contacted directly by an attorney for a new case?
- What is the invoicing process?
- What is BILL?
- I was engaged weeks ago. Why haven’t I heard from anyone?
- Is there a monthly billing cap?
- Is my time spent with IMS considered billable?
- Can I disclose my rates?
- Are out-of-pocket expenses reimbursable?